Privacy Policy – Bishvil

Introduction

Bishvil is a cycling and hiking navigation app. This Privacy Policy explains what data we collect, how we use it, and your rights. By using Bishvil, you agree to this policy.

Data We Collect

We may collect the following types of data:

• Account and profile data: display name, bio, ride types, skill level, pace, gender, birth year, phone number, premium status, and preferences
• App usage metrics: app opens, map opens, navigation sessions, GPX sessions, offline downloads and use, feed opens, event creation and joining
• Location data: used while the app is active for navigation, map display, route progress, distance filtering, and offline map functionality
• GPX files you choose to load for navigation and route display
• Ride-recording data you choose to start, such as location points, time, distance, and accuracy data
• Push notification token for delivering app notifications
• Premium and offline map status

Location and Routes

Bishvil uses your device location for navigation, map display, route progress tracking, distance-based features, and any ride recording you choose to start. During active navigation or recording, location processing may continue while the app is not in the foreground, so the feature can keep working correctly. Ride recordings are stored on the device and are not automatically uploaded as cloud-saved routes. Bishvil does not collect location history on an ongoing basis when navigation, recording, or another location-dependent feature is not in use.

Cloud-Saved Routes

When you choose to save a route to the cloud from the Route Planner — whether you open it from the website or from the app — Bishvil stores the route file and related route information, such as the route name, coordinates, elevation data, distance, and other route metadata. Cloud saving keeps your routes in sync across the Route Planner website, the Bishvil app, and any device signed in to your account. Cloud-saved routes are private by default and are not shown publicly to other users. A route that stays only on your device is not uploaded simply because it exists in the app.

How We Use Data

We use your data to:

• Provide and operate the app's core features
• Enable navigation, route following, and offline map functionality
• Send push notifications
• Improve app performance, reliability, and user experience
• Understand how features are used

Third-Party Services

Bishvil relies on third-party infrastructure to operate. These services may process some of your data under their own privacy policies:

• Supabase — authentication, database, and storage of user profiles and cloud-saved routes
• RevenueCat — subscription management, purchase validation, and premium entitlement management
• Firebase / Google — app distribution and related services
• Mapbox or equivalent tile providers — map rendering and tile delivery
• Expo Push Notifications — delivery of push notifications

Data Sharing

We do not sell your personal data. We do not share it with third parties except with the service and infrastructure providers needed to operate Bishvil, to provide the services described in this policy, and subject to the agreements and privacy policies that apply to them.

Aggregated and Anonymized Data

We may process route information in aggregated or anonymized form to improve maps and routing, improve and develop Bishvil's services, produce aggregate usage insights or heatmaps, develop route suggestions and similar future features, and for security and abuse prevention. Information used or presented in this way does not identify you as an individual.

Data Storage and Security

Your data is stored securely and linked to your account. We use reasonable measures to protect your data from unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure.

Route Deletion

You can delete a cloud-saved route from the Bishvil app. Deleting a route removes it from your route list on the device and from the cloud service. If you delete a route while offline, the deletion is queued and completed once you're back online. A route saved only locally, and never uploaded to the cloud, is deleted only from that device. After a route is deleted, we may retain limited information about it — such as an internal route identifier and the deletion time — for a limited period, where needed for synchronization, security, fraud and abuse prevention, troubleshooting, and to prevent a deleted route from reappearing. This retained information is not used to show or restore the deleted route to you.

Account Deletion

You can request deletion of your account and associated personal data at any time by contacting support@bishvil.app. Some records may be retained where required for legal, security, fraud-prevention, or billing purposes.

Children

Bishvil is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

Emails and Notifications

We may occasionally email you important service, security, account, subscription, and policy notices, as well as product updates and new-feature announcements. You can unsubscribe from non-essential product and promotional emails using the link in the message or by contacting us — essential service and account notices may still be sent when necessary.

Changes

We may update this policy from time to time. We will update the effective date when changes are made. Continued use of the app after changes are posted means you accept the updated policy.

Contact

For privacy questions or concerns, contact us at support@bishvil.app